Assistant Packing Coordinator

Position Summary

We are seeking a detail-oriented and customer-focused Assistant Packing Coordinator to support our client's Export Packing Operations team. This role is critical to ensuring the smooth flow of materials, documentation, and customer communications while maintaining a high level of service and operational excellence.

The ideal candidate will have experience in logistics, transportation, warehousing, export operations, or manufacturing support and be comfortable working in a fast-paced environment where organization and accuracy are essential.

Key Responsibilities

• Assist Packing Coordinators with day-to-day operations for key customer accounts.

• Enter and maintain purchase order information within the C2C operating system.

• Process material receipts and ensure inventory records are accurate and up to date.

• Monitor and assist with the resolution of Overages, Shortages, and Damages (OS&D), including communicating with vendors and internal teams to investigate and resolve discrepancies.

• Perform accurate data entry related to customer shipments, inventory, and operational records.

• Maintain organized filing systems and ensure documentation is properly stored and accessible.

• Manage and replenish office and operational supply inventories.

• Support customer requests with professionalism and a sense of urgency.

• Work closely with operations personnel, vendors, and customers to ensure shipments and projects are completed safely and efficiently.

Qualifications

• 1+ years of experience in logistics, freight forwarding, warehouse administration, transportation, export operations, manufacturing support, or a related field preferred.

• Strong data entry and computer skills with excellent attention to detail.

• Experience working with purchase orders, inventory records, shipping documentation, or material receipts is highly desirable.

• Ability to communicate effectively with customers, vendors, and internal departments.

• Highly organized with the ability to prioritize multiple tasks and meet deadlines.

• Basic proficiency with Microsoft Office, particularly Excel and Outlook.

• Experience with transportation management systems (TMS), warehouse management systems (WMS), ERP software, or the ability to quickly learn proprietary systems is preferred.

Work Schedule

This position generally operates Monday through Friday from 8:00 AM to 5:00 PM with a one-hour lunch break. Flexibility is important, as we provide support to customers operating around the clock.

What Makes Someone Successful in This Role

• Strong organizational and multitasking abilities.

• A customer-first mindset.

• Ability to identify and resolve issues proactively.

• High level of professionalism and reliability.

• Desire to learn and grow within a logistics and operations environment.

If you enjoy working in a fast-paced operational setting and take pride in keeping processes organized and customers satisfied, we encourage you to apply.

From a recruiter's perspective, this posting will naturally attract candidates with titles such as Logistics Coordinator, Operations Assistant, Warehouse Administrator, Transportation Coordinator, Shipping Clerk, Export Coordinator, Inventory Coordinator, and Customer Service Coordinator instead of general office clerks. That will give your recruiting team a much stronger candidate pool.