Office Administration Associate IV

Function Description

Enables and supports the performance or management of business operations. Typical areas include region and country management, real estate, facilities, procurement, security, office administration, business intelligence, and government relations.

Job Family Description

Responsible for the effective administration, procurement of goods and services, and operational support to all departments and business units, including compliance of due diligence required by LGU's and other government agencies such as the PEZA, BOI, and BOC. Manages cost and quality control on certain expenditures and builds strong relationships with key stakeholders, partner vendors, and government units and agencies with relation to contractual regulations and guidelines.

Job Track Description

• Performs tasks according to established procedures.
• Performs business support or technical work, using data organizing and coordination skills to complete assignments.
• In some areas, requires vocational training, certifications, licensures, or the equivalent experience.

General Profile

• Has advanced and specialized expertise in an analytical method or operational process, typically developed through a combination of training and considerable on-the-job experience.
• Completes assignments and facilitates the work activities of others; may coordinate work beyond own area.
• Proposes improvements to processes and methods.
• Acts as a lead, coordinating the work of others but is not a supervisor.
• Works autonomously within established procedures and practices.

Competency Areas

Functional Knowledge

• Has developed breadth and/or depth of skills in a range of processes, procedures, and systems, or acts as the technical expert in an area.

Business Expertise

• Has a good understanding of how related teams coordinate their efforts and resources to achieve objectives.

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team.

Leadership

• Serves as team lead; may allocate work and provide subject matter guidance to more junior team members.

Problem Solving

• Exercises judgment, based on previous experience, practices, and precedents, to identify and solve problems that arise with little or no precedent.

Interpersonal Skills

• Exchanges ideas and information effectively; uses tact and diplomacy when dealing with others.

Responsibility Statements

• Provides analytical and specialized administrative support to relieve executive, administrative, and line and staff managers of complex details.
• Contributes to administration and organization success by welcoming related, different, and new requests, while helping others accomplish job results.
• Resolves complex administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
• Improves administrative job knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and benchmarking state-of-the-art practices.
• Applies knowledge of company operations, policies, and procedures.
• Researches and provides solutions on a wide variety of requests independently.
• Handles details of a confidential nature.

Additional Information

• Performs other duties as assigned.
• Complies with all policies and standards.