Inside Sales Rep

Job Title: Inside Sales Coordinator
Location: Houston, TX
Job Type: Full-Time

About the Role
This is a fast-paced, team-driven inside sales role focused on supporting customers and outside sales reps. You will handle inbound requests, manage orders, and keep communication flowing between customers and the field team.

There is no cold calling. Your focus is service, speed, and accuracy.

What You Will Do

Customer Support

• Respond to incoming customer requests via phone and email

• Answer product and order-related questions clearly and quickly

• Build strong relationships through consistent follow-up

Sales Support

• Assist outside sales reps with quotes, orders, and customer needs

• Prepare and deliver accurate quotes based on customer requirements

• Coordinate with internal teams to ensure timely fulfillment

Order Management

• Track orders from entry through delivery

• Provide status updates and resolve any delays or issues

• Maintain accurate records in internal systems

Daily Operations

• Manage multiple requests at once without losing accuracy

• Prioritize tasks based on urgency and customer needs

• Keep communication organized across email and internal tools

What You Bring

• Prior experience in customer service or inside sales preferred

• Strong communication skills, both written and verbal

• Ability to multitask and stay organized in a busy environment

• Self-starter who can work independently and as part of a team

• Proficiency with PC and Windows systems, including Outlook and Excel

Nice to Have

• Experience in industrial, manufacturing, or distribution environments

• Bilingual in Spanish

Why This Role

• No cold calling, focus on warm, inbound customer interaction

• Stable, team-oriented environment

• Opportunity to learn the sales side of industrial business

• Clear path to grow into outside sales or account management

What Success Looks Like

• You respond to customers quickly and accurately

• Quotes go out fast and are error-free

• Orders are tracked and delivered without issues

• Sales reps rely on you to keep accounts running smoothly

Work Environment

• Office-based role with high daily interaction

• Fast-paced with steady workflow

• Collaborative team supporting shared goals

If you are organized, responsive, and enjoy helping customers while supporting a sales team, this is a strong opportunity to build a long-term career in inside sales.