Field Service Technician

Preventative Maintenance Technician

ESP Enterprises, Inc. - Charlotte, NC

Position Overview

ESP Enterprises, Inc. seeks a Preventative Maintenance Technician to support Genfare's contract with Charlotte Area Transit System (CATS). You will maintain Genfare Farebox TRIMS and TVM (Ticket Vending Machine) systems on CATS buses and light rail stations.

Client Structure: ESP Enterprises, Inc. (Your Employer) → Genfare → CATS

Schedule & Compensation

• Schedule: Wednesday-Sunday, 8:00 AM - 5:00 PM
• Pay: $22-$25/hour + $100 weekend premium
• Vehicle: Personal vehicle required; Standard Mileage Rate reimbursement provided
• Location: Charlotte, NC

Key Responsibilities

• Perform preventative maintenance on fareboxes and ticket vending machines
• Disassemble, clean, calibrate, and rebuild equipment per manufacturer specifications
• Maintain card readers, bill validators, coin acceptors, and ticket issuing mechanisms
• Troubleshoot mechanical and electronic issues
• Document maintenance activities and maintain service records
• Coordinate with CATS staff to minimize service disruptions
• Follow safety protocols at bus garages, rail yards, and stations

Required Qualifications

Must have ONE of the following:

• Electronics training from technical school/community college, OR
• 1+ year low voltage troubleshooting (access control, security, A/V, telecom), OR
• 1-2 years electronic/electromechanical equipment maintenance

Also Required:

• High school diploma or GED
• Mechanical aptitude and willingness to learn
• Ability to read technical manuals and schematics (training provided)
• Proficiency with hand tools and basic diagnostic equipment
• Computer skills (Microsoft Office)
• Valid driver's license, clean driving record, and reliable personal vehicle
• Pass background check and drug screening
• Lift 50 lbs regularly; work standing, kneeling, bending for extended periods
• Comfortable working Wed-Sun schedule

Comprehensive training provided. Entry-level candidates with technical foundation encouraged to apply.

Preferred Qualifications

• Genfare equipment experience
• Transit/public transportation background
• Electronics/mechatronics certification
• Coin/bill validator or card reader experience
• Military technical training

Work Environment

CATS bus garages, LYNX light rail stations, and transit centers. Indoor/outdoor work around active transit operations.